Shipping and Returns
Returns & Refunds policy:
- Refund is only honored in case of manufacturing defects on authenticated / verified device for a full credit.
- Damaged or missing items must be reported within 24 hours of delivery with unboxing videos.
- In any case (unless the error at CLVR bar’s end) all returned items will incur in a 10% restocking fee (unopened conditions) and customer will be responsible for any shipping charges.
- Unauthorized or used products will not be credited or replaced in any condition.
- Returned product: If determined faulty at manufacturer’s end, consumer will be issued an e-credit for the cost plus the tax collected (shipping charges are non-refundable in any case.
Damages or Shortages:
- All order discrepancies must be reported within 24 hours of delivery, all orders are picked, checked and processed thoroughly before shipping, if your package appears to be opened, re-taped, damaged or tempered please contact the carrier to file a claim.
- Any damaged, shortened or incorrect merchandise must be reported within 24 hours of delivery. Shortened or damaged product will be credited or re-shipped at our expenses. In case of discrepancies from our end CLVR bar will fulfill for the cost of shipping.
- If your package is lost in transit and the carrier is unable to deliver it after 30 days of dispatch, CLVR bar may re-ship your package.
- If a lost package is determined by the incorrect shipping address provided by the consumer, your package will not be eligible for reshipping or any sort of reimbursement.
- All Packages are shipped with adult signature required. If your tracking info suggests delivered and you haven’t received it, please file a claim with the shipping carrier. Re-shipping of your package is at CLVR bar’s sole discretion
- It takes 5 -7 business days for first class shipping method to deliver from the date of dispatch
- It takes 3-5 business days for priority shipping method to deliver from the date of dispatch
- Unclaimed or all packages returned to our facilities will be subjected to restocking fees of $10, shipping charges are non-refundable in such case.
Shipping & Tracking updates:
- Package tracking information is not updated
- Refund & Reshipment eligibility of order
- Delivery ETA